Privacy Policy

Last updated: September 22, 2026

TrendsKick ("we," "us," or "our") operates trendskick.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit or shop with us, how we use it, who we share it with, and the choices and rights you have. By using the Site, you agree to the collection and use of information in line with this policy.

1. Information We Collect

We collect information in the following ways:

  • Information you give us directly — your name, email address, phone number, shipping and billing address, and payment details when you place an order, sign up for our email list, or contact our support team.
  • Information collected automatically — device and browser type, IP address, pages viewed, referring site, and general location, collected through cookies and similar technologies when you browse the Site.
  • Order and transaction information — products purchased, order value, payment method used, and delivery status.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping, billing, and customer support
  • To communicate with you about your order, including confirmations and delivery updates
  • To send you marketing emails about new products, deals, and promotions — only if you've opted in, and you can unsubscribe at any time
  • To improve our Site, product range, and customer experience
  • To detect and prevent fraud, unauthorized transactions, and other unlawful activity
  • To comply with our legal obligations

3. Cookies

Like most online stores, we use cookies and similar tracking technologies to keep your cart working correctly, remember your preferences, and understand how visitors use our Site. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly if you do.

4. How We Share Your Information

We do not sell your personal information. We share information only with:

  • Our e-commerce platform provider (Shopify), which powers our store, checkout, and payment processing
  • Payment processors, to securely process your payment — we do not store your full card details ourselves
  • Shipping and fulfillment partners, to deliver your order to you, which may include suppliers located outside the UAE as part of our fulfillment process
  • Email and marketing service providers, if you've opted in to receive updates from us
  • Authorities, where required by law, to protect our legal rights, or to prevent fraud

5. International Transfers

Because TrendsKick works with a global network of suppliers and service providers, your information may be processed or stored in countries other than the UAE. Wherever this happens, we take reasonable steps to make sure your information continues to be protected in line with this policy.

6. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.

7. Your Rights

Depending on where you're located, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of marketing communications at any time. To exercise any of these rights, contact us at hello@trendskick.com and we'll respond as promptly as we can.

8. Children's Privacy

TrendsKick is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Data Security

We use industry-standard security measures — including secure checkout and encrypted payment processing through our platform provider — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at hello@trendskick.com.